Shipment & Exchange
At FashionSUK, we aim to provide a seamless shopping experience. Please read our Shipment & Exchange Policy below for detailed information about our processes.
Shipment Policy
1. Shipping Locations
- We deliver to both domestic and international destinations.
- Shipping availability may vary based on your location.
2. Shipping Charges
- Domestic Shipping: Charges depend on your location and order size.
- International Shipping: Fees vary based on the destination country and shipping method.
3. Delivery Time
- Domestic Orders: Typically delivered within 3-7 business days.
- International Orders: Delivery may take 7-14 business days, depending on customs and local regulations.
4. Order Tracking
Once your order is shipped, we will provide a tracking number to monitor its status online.
5. Delayed or Lost Shipments
If your order is delayed or lost, please contact us at support@fashionsuk.com for assistance.
Exchange Policy
1. Eligibility for Exchange
- Exchanges are accepted within 30 days of the delivery date.
- Items must be unused, in their original packaging, and with tags intact.
2. Non-Exchangeable Items
- Products marked as “final sale” or “non-returnable.”
- Damaged or worn items.
3. How to Request an Exchange
- Email us at support@fashionsuk.com with your order number, product details, and reason for exchange.
- Our team will guide you through the process and provide a return label if applicable.
4. Exchange Process
- Once we receive and inspect the returned item, we will process the exchange within 5-7 business days.
- If the requested item is out of stock, you may opt for a different product or a store credit.
5. Shipping Costs for Exchanges
- Customers are responsible for return shipping costs unless the item received was incorrect or defective.